Terms of Service

1.1. Welcome to Naturganic Global Corporation

Welcome to the official website of Naturganic Global Corporation (the “Site”). Please read these Terms and Conditions carefully before accessing, browsing, creating an account, purchasing products, submitting inquiries, or using any services available through this Site so that you understand your rights, responsibilities, and obligations with respect to Naturganic Global Corporation and its affiliated services (collectively referred to as “Naturganic”, “we”, “us”, or “our”).

The services and features provided through this Site (collectively, the “Services”) may include, but are not limited to:

(a) the Naturganic website and digital platforms;
(b) product information and online ordering services;
(c) educational materials, articles, product content, downloadable resources, and customer support; and
(d) all text, images, product names, branding assets, videos, graphics, documents, software, applications, promotions, and other content made available through our website and related services (“Content”).

Any new features, updates, tools, or services introduced in the future shall likewise be governed by these Terms and Conditions.

1.2. Nature of Services

Naturganic Global Corporation provides an online platform that allows users to discover, learn about, inquire about, and purchase products related to Human Wellness, Animal Health, and Agriculture & Soil Health.

All purchases, transactions, fulfillment processes, and customer interactions conducted through the Site shall be subject to applicable company policies including payment, delivery, return, and customer service guidelines.

Naturganic reserves the right to review, update, remove, or modify any content, listings, promotional offers, or services displayed on the Site at any time to maintain service quality, legal compliance, and customer experience.

1.3. Acceptance of Terms

By accessing this Site, creating an account, placing an order, subscribing to communications, or using any of our Services, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions and our Privacy Policy.

If you do not agree with any portion of these Terms, please discontinue use of the Site and Services.

1.4. Changes and Updates

Naturganic Global Corporation reserves the right to update, modify, suspend, restrict, or discontinue any part of the Site, products, services, features, promotions, or policies at any time, subject to applicable laws and regulations.

Certain services or features may be introduced as pilot, limited-access, or beta releases and may be subject to changes without prior notice.

2.1. Eligibility to Access and Use the Site

By accessing, browsing, registering an account, purchasing products, submitting inquiries, or otherwise using the website and Services of Naturganic Global Corporation (“Naturganic”, “we”, “us”, or “our”), you represent and warrant that you meet the eligibility requirements set forth in these Terms and Conditions.

Users must have the legal capacity to enter into binding agreements under applicable laws and regulations.

2.2. Minimum Age Requirement

The Site and Services are intended for individuals who have reached the legal age required to provide consent and enter into transactions under applicable laws in their jurisdiction.

If you are below the legal age, you may only access or use the Site under the supervision and consent of a parent or legal guardian, who agrees to be responsible for your actions and compliance with these Terms.

2.3. Business and Organizational Users

Where the Site or Services are accessed on behalf of a company, business, organization, distributor, reseller, farm operation, clinic, institution, or other legal entity, the person accessing or using the Services represents and warrants that they are duly authorized to act on behalf of such entity.

Such entity shall be responsible for all activities conducted through its authorized users.

2.4. Accuracy of Information

Users agree to provide complete, accurate, and up-to-date information when creating an account, placing orders, subscribing to communications, or engaging with Naturganic Services.

Naturganic reserves the right to suspend, restrict, cancel, or terminate access where information provided is false, misleading, incomplete, unauthorized, or in violation of applicable laws.

2.5. Restricted Access

Naturganic Global Corporation reserves the right, at its sole discretion and subject to applicable laws, to refuse access to the Site, decline account registration, limit Services, suspend transactions, or terminate user access if:

(a) eligibility requirements are not met;

(b) misuse, fraud, abuse, or suspicious activities are detected;

(c) use of the Site violates these Terms and Conditions or applicable regulations; or

(d) continued access may negatively affect the integrity, security, reputation, or operation of Naturganic and its users.

Continued use of the Site shall constitute confirmation that you remain eligible and agree to comply with these Terms and Conditions.

3.1. Your Privacy Matters to Naturganic Global Corporation

At Naturganic Global Corporation (“Naturganic”, “we”, “us”, or “our”), your privacy and the protection of your personal information are important to us. To help safeguard your rights and maintain transparency, we have established this Privacy Policy to explain how we collect, use, store, disclose, and protect information gathered through our website and related services.

Please review this Privacy Policy carefully to understand how Naturganic processes information associated with your account registration, purchases, inquiries, subscriptions, website activity, and use of our Services (collectively, the “User Information”).

By accessing our Site, using our Services, submitting information, creating an account, placing an order, or communicating with us through any platform, you acknowledge and agree that:

(a) you consent to Naturganic’s collection, use, storage, disclosure, and processing of your personal data, submitted content, and User Information as described in this Privacy Policy and applicable laws;

(b) you acknowledge that information submitted through the Site may be used by Naturganic for purposes including customer support, order processing, service improvement, product education, marketing communications (where permitted), analytics, security monitoring, and legal compliance; and

(c) you agree not to disclose, misuse, access, copy, distribute, or allow unauthorized third parties to access confidential account information, customer information, or platform data obtained through the Site without prior written authorization from Naturganic.

3.2. User Responsibilities Regarding Personal Data

Users who obtain, receive, access, or process another individual’s personal information through the use of Naturganic Services (the “Receiving Party”) agree that they shall:

(a) comply with all applicable privacy, confidentiality, and personal data protection laws and regulations;

(b) upon lawful request and where applicable, allow the individual whose information has been collected (the “Disclosing Party”) to request correction, deletion, restriction, or removal of their personal data from records maintained by the Receiving Party; and

(c) provide reasonable access to information collected about the Disclosing Party where required under applicable laws and regulations.

3.3. Data Security and Protection Measures

Naturganic implements commercially reasonable administrative, organizational, and technical safeguards to protect User Information against unauthorized access, alteration, disclosure, misuse, or destruction.

However, while we strive to maintain secure systems and processes, no method of electronic transmission, storage, or internet communication can be guaranteed as completely secure, and users acknowledge such inherent risks when using online services.

3.4. Privacy Policy Updates

Naturganic Global Corporation reserves the right to update, revise, or modify this Privacy Policy from time to time to reflect changes in legal requirements, business operations, technologies, or service improvements. Continued use of the Site following such updates shall constitute acceptance of the revised Privacy Policy.

4.1. Account Registration and Access

Certain features and services available through the Naturganic Global Corporation website (the “Site”) may require users to register and create an account (“Account”) by selecting login credentials and providing accurate and complete personal or business information.

By creating an Account, you agree that:

(a) all information submitted during registration is true, accurate, current, and complete;

(b) you shall maintain and update your account information whenever necessary;

(c) Naturganic Global Corporation (“Naturganic”, “we”, “us”, or “our”) reserves the right to refuse, reject, suspend, or terminate account registrations containing false, misleading, inappropriate, offensive, deceptive, or unauthorized information.

Your Account may also provide access to certain integrated features, third-party tools, partner platforms, or related services. Naturganic does not control and assumes no responsibility for the content, availability, functionality, security, privacy practices, or policies of such third-party services.

Use of those services may be governed by separate terms and policies.

4.2. Account Security and User Responsibilities

You agree to:

(a) maintain the confidentiality of your username, password, verification credentials, and account access information;

(b) access your Account only through authorized methods;

(c) immediately log out after each session where appropriate;

(d) promptly notify Naturganic of any unauthorized access, suspected compromise, or misuse of your Account;

(e) maintain accurate and updated contact and profile information.

You acknowledge and agree that you are responsible for all activities conducted under your Account unless otherwise required by applicable law.

Naturganic shall not be responsible for losses, damages, delays, or consequences resulting from unauthorized account use caused by your failure to maintain proper security controls.

4.3. Account Suspension, Restriction, and Termination

Naturganic reserves the right, in its sole discretion and where permitted by law, to suspend, restrict, disable, investigate, or terminate any Account and related access to the Site without prior notice where necessary.

Grounds for such action may include but are not limited to:

(a) prolonged inactivity;

(b) violation of these Terms and Conditions;

(c) submission of false, inaccurate, incomplete, or misleading information;

(d) unauthorized access or attempted security breaches;

(e) fraudulent, abusive, unlawful, harmful, threatening, or deceptive behavior;

(f) misuse of promotions, discounts, referral programs, or commercial activities beyond intended use;

(g) interference with Site functionality, operations, or security;

(h) suspected unauthorized automated access, scraping, bots, or data extraction;

(i) failure to comply with applicable laws, policies, or verification requirements;

(j) activities that may harm customers, business partners, users, or the reputation and operations of Naturganic.

Naturganic may preserve records, suspend transactions, cancel pending requests, or cooperate with applicable authorities where required by law.

4.4. Account Closure

Users may request account closure by contacting Naturganic through official customer support channels or designated communication methods provided on the Site.

Account closure requests may require identity verification and reasonable processing time.

Users acknowledge that closure of an Account does not automatically cancel active orders, pending obligations, payment responsibilities, warranty claims, support requests, or ongoing transactions.

Users remain responsible for completing obligations initiated before account closure.

4.5. Geographic Availability

Naturganic Services may only be available in selected countries, territories, or service areas as determined by Naturganic from time to time.

Access to certain products, features, promotions, payment methods, shipping options, or services may vary depending on location and applicable regulations.

4.6. Internal Team Access and Authorized Users

Where applicable for distributors, business accounts, partner organizations, resellers, or authorized representatives, Naturganic may allow controlled access permissions under one account structure.

The account owner remains fully responsible for:

(a) assigning access permissions;

(b) managing authorized users;

(c) protecting account credentials; and

(d) monitoring all actions performed through such authorized access.

All actions made using authorized access shall be treated as actions performed by the Account owner.

5.1. Limited Right to Access and Use

Subject to your compliance with these Terms and Conditions, Naturganic Global Corporation (“Naturganic”, “we”, “us”, or “our”) grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Site and Services solely for personal, informational, and lawful business purposes.

All content, materials, features, text, graphics, product images, product descriptions, videos, logos, trade names, trademarks, service marks, brand assets, website design elements, software, downloadable materials, and other proprietary content available through the Site (collectively, the “Intellectual Property”) are owned by Naturganic Global Corporation or its respective licensors and are protected by applicable intellectual property, copyright, trademark, and related laws.

Except as expressly permitted under these Terms, no rights, title, ownership, or license to any Intellectual Property are transferred or granted to any user by accessing or using the Site.

By accessing or using the Services, you agree that you shall not:

(a) copy, reproduce, distribute, republish, upload, display, transmit, sell, license, rent, modify, adapt, reverse engineer, or create derivative works based on any portion of the Site, Services, or Content;

(b) use any Naturganic trademarks, logos, product branding, product images, or website materials for commercial purposes without prior written authorization;

(c) reproduce, scrape, extract, download, collect, or systematically store Content from the Site;

(d) mirror, frame, embed, duplicate, or display any part of the Site on another website, platform, application, server, marketplace, or digital channel without prior written consent;

(e) use automated systems, bots, crawlers, spiders, scripts, AI extraction tools, data mining technologies, or manual processes intended to monitor, collect, copy, or reproduce Site Content except for standard indexing technologies used by recognized search engines.

Naturganic reserves all rights not expressly granted under these Terms.

5.2. Linking and Availability of Services

You may provide a hyperlink directing users to the Site provided that such linking:

(a) does not falsely imply sponsorship, endorsement, partnership, approval, or affiliation by Naturganic;

(b) does not misrepresent Naturganic products, services, brands, or business operations; and

(c) does not damage, dilute, misuse, or negatively affect the reputation of Naturganic Global Corporation.

Naturganic reserves the right, at its sole discretion and without prior notice, to suspend, restrict, modify, update, or discontinue any portion of the Site, Services, Content, product listings, features, or website availability at any time.

Any unauthorized use of the Site or violation of this Limited License may result in suspension of access and possible legal action where applicable.

6.1. Products and Services

Naturganic Global Corporation provides products, information, educational content, customer support, and related services through the Site covering categories including but not limited to Human Wellness, Animal Health, and Agriculture & Soil Health.

All products, descriptions, specifications, packaging, pricing, images, and promotional materials displayed on the Site are provided for general informational and commercial purposes only and may be updated, modified, replaced, or discontinued without prior notice.

We reserve the right to limit product availability based on inventory levels, operational requirements, applicable laws, and service areas.

6.2. Product Information and Availability

Naturganic makes reasonable efforts to ensure that product descriptions, images, specifications, pricing, stock availability, and related information displayed on the Site are accurate and current.

However:

(a) actual product appearance, packaging, color, size, or labeling may vary from images displayed on the Site;

(b) product availability is not guaranteed and may change without notice;

(c) certain products may become temporarily unavailable, delayed, discontinued, or subject to quantity limitations.

The display of products on the Site does not guarantee immediate availability or acceptance of purchase requests.

6.3. Orders and Order Acceptance

When placing an order through the Site, you agree that:

(a) all information submitted for ordering is accurate, complete, and authorized;

(b) you are legally eligible to purchase and receive the products ordered;

(c) submission of an order request does not automatically constitute acceptance of the order.

Naturganic reserves the right to review, accept, reject, suspend, limit, or cancel any order at its sole discretion, including but not limited to circumstances involving:

(i) pricing errors;
(ii) stock unavailability;
(iii) suspected fraudulent activity;
(iv) incomplete customer information;
(v) payment verification concerns;
(vi) legal or regulatory requirements.

Order confirmation notifications shall not be interpreted as a guarantee of shipment or final fulfillment until processing requirements have been completed.

6.4. Pricing and Promotions

All prices, promotional offers, bundles, discounts, and marketing campaigns displayed on the Site are subject to change without prior notice unless otherwise stated.

Naturganic reserves the right to correct pricing inaccuracies, promotional errors, typographical mistakes, or technical display issues at any time before order fulfillment.

Promotional offers may be subject to separate terms, limitations, and validity periods.

6.5. Product Use and Customer Responsibility

Users are responsible for reviewing product information, instructions, intended use, storage requirements, and usage recommendations prior to purchase and use.

Product information available on the Site is intended for general informational purposes and should not replace professional advice, diagnosis, treatment, veterinary consultation, agricultural consultation, or other expert guidance where applicable.

Results and experiences may vary depending on individual conditions, usage practices, environment, and other factors.

6.6. Order Cancellation and Modifications

Orders may only be modified, updated, or cancelled in accordance with Naturganic’s applicable order processing and fulfillment policies.

Naturganic reserves the right to refuse modification or cancellation requests after an order has entered processing, packing, shipping, or fulfillment stages.

6.7. Right to Refuse Service

Naturganic Global Corporation reserves the right to limit quantities, decline transactions, suspend accounts, restrict purchases, or refuse Services where necessary to protect customers, maintain operational integrity, prevent misuse, or comply with applicable laws and regulations.

7.1. Pricing and Product Display

Naturganic Global Corporation makes reasonable efforts to ensure that all product prices, service fees, promotional offers, bundles, discounts, and related information displayed on the website (the “Site”) are accurate and up to date.

Unless otherwise stated:

(a) all prices displayed are shown in the applicable currency determined by Naturganic;

(b) prices may be updated, revised, adjusted, or withdrawn without prior notice;

(c) displayed prices do not automatically guarantee availability, acceptance of orders, or final pricing until order confirmation and processing.

Naturganic reserves the right to correct pricing inaccuracies, technical display errors, typographical mistakes, promotional discrepancies, or system-related pricing issues at any time prior to final fulfillment.

7.2. Payment Methods

Users agree to pay all applicable amounts associated with purchases made through the Site using approved payment methods made available by Naturganic.

Accepted payment options may include, where available:

(a) online payment gateways;

(b) credit or debit cards;

(c) digital wallets;

(d) bank transfers;

(e) cash-on-delivery; and

(f) other payment methods introduced by Naturganic from time to time.

Availability of payment methods may vary depending on location, order value, risk controls, product category, operational requirements, or applicable laws.

Naturganic reserves the right to restrict, suspend, modify, or discontinue any payment method without prior notice.

7.3. Taxes, Charges, and Additional Fees

Users acknowledge and agree that applicable taxes, government charges, service fees, shipping fees, handling charges, or other required costs may apply depending on the transaction.

Unless otherwise stated:

(a) prices displayed may or may not include applicable taxes;

(b) final charges shall be shown during checkout or billing confirmation;

(c) users remain responsible for applicable taxes and legal obligations associated with their purchases.

Where required under applicable laws, Naturganic may collect, process, report, or remit taxes and related charges.

7.4. Billing Information and Customer Responsibility

Users are responsible for ensuring that all billing, payment, invoicing, shipping, and customer information submitted through the Site is accurate, complete, current, and authorized.

Naturganic reserves the right to:

(a) request additional verification;

(b) delay processing;

(c) suspend transactions; or

(d) reject orders where billing information appears incomplete, inconsistent, unauthorized, or potentially fraudulent.

Users remain responsible for reviewing order summaries, payment confirmations, and billing details prior to completing transactions.

7.5. Billing Errors and Pricing Corrections

If Naturganic identifies billing inaccuracies, duplicate charges, pricing inconsistencies, system errors, promotional calculation issues, or payment discrepancies, Naturganic reserves the right to investigate, adjust, reverse, correct, or cancel affected transactions where reasonably necessary.

Where applicable, customers may be notified regarding billing adjustments or corrective actions.

Customers are encouraged to report suspected billing concerns through official customer support channels.

7.6. Failed Payments and Payment Authorization

Naturganic reserves the right to suspend, decline, hold, cancel, or delay order processing where:

(a) payment authorization fails;

(b) transactions are declined by financial institutions or payment providers;

(c) incomplete payment is received;

(d) fraud prevention measures are triggered;

(e) duplicate, suspicious, or unauthorized payment activities are detected.

Orders subject to failed payment may remain incomplete until successful payment verification is completed.

Naturganic shall not be responsible for losses, delays, fees, penalties, bank restrictions, or service interruptions arising from failed or rejected payment transactions outside its reasonable control.

7.7. Refund Processing and Payment Adjustments

Where refunds, credits, reversals, or billing adjustments are approved under applicable policies, processing timelines may vary depending on the payment provider, banking institution, processing partner, and transaction method used.

Naturganic does not guarantee processing times once refund requests have been released to external financial institutions.

8.1. Shipping Coverage and Availability

Naturganic Global Corporation provides shipping and fulfillment services to selected locations and service areas as determined from time to time.

Availability of shipping options may vary depending on:

(a) delivery destination;

(b) product category;

(c) inventory availability;

(d) courier coverage;

(e) weather conditions;

(f) regulatory requirements; and

(g) operational limitations.

Naturganic reserves the right to limit, suspend, decline, or modify shipping availability without prior notice.

8.2. Order Processing and Fulfillment

Orders are subject to verification, inventory confirmation, payment validation, and fulfillment procedures before shipment.

Processing times displayed on the Site are estimates only and may vary depending on order volume, product availability, holidays, operational schedules, or unforeseen circumstances.

Naturganic reserves the right to:

(a) delay processing;

(b) split shipments;

(c) combine eligible orders;

(d) substitute fulfillment methods; or

(e) cancel orders where fulfillment becomes impractical or impossible.

Order fulfillment shall only commence after applicable requirements have been satisfied.

8.3. Delivery Timeframes

Estimated delivery timelines displayed on the Site are provided for convenience purposes only and do not constitute guaranteed delivery commitments.

Actual delivery dates may vary due to:

(a) courier delays;

(b) weather conditions;

(c) force majeure events;

(d) customs or regulatory inspections;

(e) incorrect delivery information; or

(f) recipient unavailability.

Naturganic shall not be liable for delays caused by third-party logistics providers or circumstances beyond reasonable control.

8.4. Shipping Fees and Delivery Charges

Shipping fees, handling charges, packaging costs, and related delivery expenses shall be calculated and displayed during checkout where applicable.

Users acknowledge that:

(a) shipping charges may vary by location and order size;

(b) promotional free shipping offers may contain limitations or conditions;

(c) additional charges may apply for remote areas, special handling, re-delivery requests, or failed delivery attempts.

Naturganic reserves the right to revise shipping fees at any time.

8.5. Customer Delivery Responsibilities

Users are responsible for providing complete, accurate, and updated shipping information including recipient name, address, contact details, and delivery instructions.

Naturganic shall not be responsible for delivery failures, delays, returned shipments, additional fees, or losses resulting from:

(a) incorrect customer information;

(b) inaccessible delivery locations;

(c) refusal to receive orders;

(d) recipient unavailability; or

(e) failure to respond to delivery attempts.

Additional charges may apply for reprocessing or re-delivery requests.

8.6. Receipt of Orders and Inspection

Customers are encouraged to inspect products immediately upon receipt.

Any concerns involving damaged packages, incomplete deliveries, incorrect items, visible defects, or fulfillment issues should be reported through official support channels within the period specified in applicable return and refund policies.

Failure to report issues within the applicable period may affect eligibility for support, replacement, or resolution.

8.7. Risk Transfer and Ownership

Risk of loss, damage, delay, or responsibility for products may transfer to the customer upon successful delivery, receipt confirmation, courier handover completion, or as otherwise provided by applicable laws.

Ownership of products shall remain subject to full payment and successful order completion.

8.8. Delivery Exceptions and Force Majeure

Naturganic shall not be responsible for shipping interruptions, delays, inability to fulfill orders, or delivery failures caused by events beyond reasonable control including but not limited to natural disasters, severe weather, government restrictions, public emergencies, labor disruptions, transport interruptions, system outages, or similar events.

Naturganic reserves the right to extend fulfillment timelines or cancel affected orders where necessary.

9.1. Return Eligibility

Naturganic Global Corporation aims to provide quality products and customer satisfaction. Subject to applicable laws and this policy, customers may request returns, refunds, or exchanges only for eligible purchases.

Return requests may be considered under circumstances including:

(a) incorrect product delivered;

(b) damaged product upon delivery;

(c) missing items from completed orders;

(d) defective product due to manufacturing issues; or

(e) product condition materially different from the confirmed order.

To qualify for evaluation, products should generally:

(i) remain unused where applicable;
(ii) be returned in original packaging;
(iii) include complete accessories, inserts, labels, and proof of purchase; and
(iv) comply with return requirements communicated by Naturganic.

Naturganic reserves the right to evaluate return eligibility before approval.

9.2. Return Request Process

Customers requesting a return must contact Naturganic through official support channels and provide relevant supporting information.

Requested documents or evidence may include:

(a) order reference information;

(b) photos or videos of the received item;

(c) description of the concern; and

(d) other information reasonably necessary for review.

Naturganic reserves the right to reject incomplete, unverifiable, abusive, duplicate, or unsupported requests.

9.3. Refund Process

Where a refund is approved, Naturganic may process reimbursement using the original payment method, account credit, replacement arrangement, store credit, or another applicable resolution method.

Refund processing timelines may vary depending on:

(a) payment provider;

(b) financial institution;

(c) transaction verification requirements;

(d) logistics validation; and

(e) internal processing procedures.

Naturganic does not guarantee processing timelines once refund instructions have been released to external payment providers.

9.4. Replacement and Exchange Conditions

Eligible products may qualify for replacement or exchange instead of refund where appropriate.

Replacement or exchange approval may depend on:

(a) stock availability;

(b) product condition;

(c) verification results;

(d) order history; and

(e) compliance with this policy.

Naturganic reserves the right to provide a replacement, exchange, refund, partial resolution, or other commercially reasonable remedy.

Replacement products may differ in packaging updates or minor presentation changes without affecting intended functionality.

9.5. Non-Returnable and Non-Refundable Items

Unless otherwise required by law, the following items may not be eligible for return, refund, or exchange:

(a) products damaged due to misuse, improper handling, storage, alteration, or unauthorized modification;

(b) products showing excessive wear, contamination, tampering, or incomplete packaging;

(c) items marked as final sale, clearance, promotional, or non-returnable;

(d) orders with incorrect information provided by the customer;

(e) products already consumed, opened, or used beyond reasonable inspection where applicable;

(f) requests submitted outside the allowable reporting period.

Additional exclusions may apply depending on product category and applicable regulations.

9.6. Shipping Costs for Returns

Unless otherwise determined by Naturganic or required by law:

(a) customers may be responsible for return shipping expenses;

(b) original shipping fees may not be refundable; and

(c) additional logistics costs may apply for replacement or re-delivery requests.

9.7. Right to Investigate and Final Resolution

Naturganic reserves the right to investigate claims, verify order history, request supporting evidence, and determine the appropriate resolution for return, refund, and exchange requests.

Final decisions shall be made based on available information, operational policies, product conditions, and applicable laws.

10.1. Acceptable Use of the Site

By accessing, browsing, registering, purchasing, submitting content, or otherwise using the website and Services of Naturganic Global Corporation (“Naturganic”, “we”, “us”, or “our”), you agree to use the Site responsibly, lawfully, and in accordance with these Terms and Conditions.

Users may access and use the Site only for legitimate personal, informational, business, and commercial purposes intended by Naturganic.

You agree to:

(a) provide accurate and complete information;

(b) comply with applicable laws and regulations;

(c) use the Site in a manner that does not interfere with other users;

(d) maintain the integrity, security, and intended operation of the Services; and

(e) respect intellectual property, privacy rights, and company policies.

10.2. Prohibited Activities

Users shall not engage in activities that may harm the Site, Naturganic, other users, business partners, or third parties.

Prohibited activities include, but are not limited to:

(a) uploading or transmitting unlawful, harmful, abusive, threatening, defamatory, misleading, obscene, fraudulent, or offensive materials;

(b) impersonating another person, organization, employee, distributor, or representative;

(c) submitting false, incomplete, manipulated, or unauthorized information;

(d) attempting unauthorized access to accounts, systems, databases, servers, or restricted website areas;

(e) introducing viruses, malware, harmful code, bots, automated scripts, crawlers, scraping tools, or disruptive technologies;

(f) interfering with website functionality, performance, operations, or security controls;

(g) reproducing, copying, collecting, extracting, or commercially exploiting Site Content without authorization;

(h) violating copyrights, trademarks, confidential information, or intellectual property rights;

(i) collecting, storing, sharing, or misusing personal information of other users;

(j) conducting fraudulent transactions, promotion abuse, unauthorized reselling, or deceptive commercial activities;

(k) using the Site for illegal, unethical, or prohibited purposes.

Naturganic reserves the right to investigate and take appropriate action regarding prohibited conduct.

10.3. User-Generated Content

Users may submit inquiries, feedback, testimonials, comments, reviews, messages, media files, or other content through the Site (“User Content”).

By submitting User Content, you represent and warrant that:

(a) you own or possess the necessary rights and permissions;

(b) submitted content is lawful and accurate;

(c) content does not infringe third-party rights;

(d) content does not contain harmful, deceptive, misleading, confidential, or unauthorized materials.

By submitting User Content, you grant Naturganic a non-exclusive, royalty-free, revocable right to display, store, reproduce, publish, moderate, or use such content solely for customer support, website operation, service improvement, marketing, and business purposes, subject to applicable laws.

Naturganic does not guarantee publication of submitted content.

10.4. Monitoring and Enforcement

Naturganic reserves the right, but not the obligation, to monitor, review, moderate, restrict, remove, disable, investigate, archive, or refuse access to any content, communication, account activity, transaction, or user action where reasonably necessary.

Actions may be taken where:

(a) these Terms are violated;

(b) complaints are received;

(c) security concerns arise;

(d) legal obligations require action;

(e) content is considered inappropriate, misleading, harmful, or disruptive.

Naturganic may suspend or terminate user access and cooperate with appropriate authorities where required by applicable laws.

10.5. Suspension and Termination of Access

Naturganic reserves the right to suspend, restrict, limit, or permanently terminate access to the Site and Services at its sole discretion where necessary to:

(a) protect users and business operations;

(b) maintain platform integrity;

(c) enforce these Terms and Conditions;

(d) comply with legal requirements.

Termination of access shall not remove any outstanding obligations, pending transactions, liabilities, or responsibilities created before termination.

10.6. Updates to Terms of Use

Naturganic may revise, modify, update, or replace these Terms of Use at any time.

Continued access to or use of the Site after updates become effective shall constitute acceptance of the revised Terms.

11.1. Informational Purposes Only

All content, information, product descriptions, educational materials, recommendations, visuals, articles, customer communications, website materials, and related content made available by Naturganic Global Corporation (“Naturganic”, “we”, “us”, or “our”) through the website (the “Site”) are provided for general informational, educational, promotional, and customer support purposes only.

Information presented on the Site is not intended to constitute professional medical advice, diagnosis, treatment, veterinary advice, agricultural consultation, legal advice, financial advice, or other professional services.

Users are encouraged to seek qualified professional guidance where appropriate before making decisions based on Site content.

11.2. No Guaranteed Results

Naturganic does not guarantee specific outcomes, performance levels, timelines, improvements, commercial success, individual experiences, agricultural yield, animal performance, wellness outcomes, customer satisfaction results, or any particular benefit resulting from the use of products or Services.

Actual results may vary depending on factors including but not limited to:

(a) individual conditions;

(b) usage practices;

(c) environmental conditions;

(d) storage and handling;

(e) product compatibility;

(f) operational conditions; and

(g) other factors beyond Naturganic’s reasonable control.

Any testimonials, reviews, demonstrations, examples, illustrations, customer experiences, or marketing materials displayed on the Site are provided for reference purposes only and should not be interpreted as guarantees of future performance or results.

11.3. Product Use Responsibility

Users are solely responsible for evaluating whether products, recommendations, instructions, and Services are suitable for their intended use.

Customers agree to:

(a) review all product information and instructions before use;

(b) follow recommended handling, storage, and usage practices;

(c) use products only for lawful and intended purposes;

(d) obtain appropriate professional guidance where necessary.

Naturganic shall not be responsible for outcomes resulting from:

(i) improper use;
(ii) unauthorized modifications;
(iii) misuse or overuse;
(iv) failure to follow instructions; or
(v) use outside intended applications.

11.4. Website Availability and Content Accuracy

Naturganic makes reasonable efforts to maintain accurate, current, and accessible website content; however, the Site and Services are provided on an “as available” and “as provided” basis.

Naturganic does not warrant that:

(a) the Site will operate continuously or without interruption;

(b) the Site will be error-free or free from technical defects;

(c) all information will remain complete, updated, or continuously available;

(d) access will always be secure, uninterrupted, or compatible with all devices.

Temporary interruptions, maintenance, updates, or service limitations may occur.

11.5. Limitation of Warranties

To the maximum extent permitted under applicable laws, Naturganic disclaims all express, implied, statutory, or other warranties including, without limitation:

(a) merchantability;

(b) fitness for a particular purpose;

(c) uninterrupted availability;

(d) compatibility;

(e) reliability;

(f) non-infringement; and

(g) accuracy of third-party information.

Nothing in this Disclaimer shall limit rights that cannot legally be excluded under applicable consumer protection laws.

11.6. Third-Party Content and External References

The Site may include links, references, integrations, content, tools, testimonials, or materials provided by third parties.

Naturganic does not control and is not responsible for the availability, accuracy, legality, security, reliability, or practices of such third-party content or services.

Users access third-party services at their own discretion and responsibility.

12.1. Company Liability Limitations

To the maximum extent permitted by applicable laws, Naturganic Global Corporation (“Naturganic”, “we”, “us”, or “our”), including its officers, employees, affiliates, distributors, representatives, partners, contractors, and service providers, shall not be liable for any direct, indirect, incidental, consequential, special, exemplary, or punitive damages arising from or related to:

(a) access to or inability to access the website (the “Site”) or Services;

(b) purchase, use, misuse, storage, handling, or reliance on products or information;

(c) service interruptions, delays, system downtime, or website unavailability;

(d) transaction failures, order issues, or fulfillment delays;

(e) unauthorized access, account misuse, or security incidents beyond reasonable control;

(f) reliance on information, recommendations, content, or materials made available through the Site.

Use of the Site and Services is at the user’s own discretion and responsibility.

12.2. No Liability for Indirect or Consequential Damages

To the extent allowed by law, Naturganic shall not be responsible for any indirect, incidental, consequential, exemplary, punitive, or special damages including, without limitation:

(a) loss of profits;

(b) loss of revenue;

(c) business interruption;

(d) loss of business opportunity;

(e) operational downtime;

(f) loss of goodwill;

(g) data loss;

(h) loss of expected savings; or

(i) reputational damage,

whether arising under contract, negligence, strict liability, warranty, statute, or any other legal theory, even if Naturganic has been advised of the possibility of such damages.

12.3. Product and Usage Responsibility

Customers acknowledge and agree that product selection, usage decisions, application methods, storage conditions, and implementation practices remain the responsibility of the user.

Naturganic shall not be liable for damages, outcomes, losses, or dissatisfaction resulting from:

(a) improper product use;

(b) unauthorized modifications;

(c) use inconsistent with instructions;

(d) incompatibility with customer requirements;

(e) external environmental or operational factors.

Actual product performance and customer experience may vary.

12.4. Third-Party Services and External Providers

The Site may utilize or provide access to third-party services including but not limited to:

(a) payment processors;

(b) logistics and delivery providers;

(c) hosting services;

(d) communication platforms;

(e) analytics tools;

(f) external websites and integrations.

Naturganic does not control and shall not be responsible for the availability, performance, security, content, policies, delays, actions, or omissions of third-party services.

Transactions or interactions involving third parties may be governed by separate terms and policies.

12.5. Maximum Extent of Liability

Where liability cannot be excluded under applicable law, Naturganic’s total aggregate liability for claims directly arising from use of the Site or Services shall be limited to the amount actually paid by the customer for the affected transaction giving rise to the claim, unless otherwise required by law.

12.6. Legal Rights Preservation

Nothing in this Section shall exclude, limit, or restrict rights, remedies, warranties, or protections that cannot legally be excluded or limited under applicable consumer protection laws and regulations.

13.1. User Responsibility

By accessing, using, registering, purchasing, submitting content, or otherwise engaging with the website and Services of Naturganic Global Corporation (“Naturganic”, “we”, “us”, or “our”), you agree to assume responsibility for your actions, decisions, submissions, transactions, and use of the Site.

You agree that you shall be solely responsible for ensuring that your activities comply with:

(a) these Terms and Conditions;

(b) applicable laws and regulations;

(c) intellectual property rights;

(d) privacy and data protection requirements; and

(e) all instructions, policies, and conditions published by Naturganic.

Users remain responsible for maintaining accurate account information, lawful conduct, proper use of products, and compliance with all obligations associated with their transactions and activities.

13.2. Indemnification and Protection Against Claims

You agree to defend, indemnify, and hold harmless Naturganic, including its officers, directors, employees, affiliates, business partners, distributors, representatives, contractors, suppliers, licensors, and service providers, from and against any claims, demands, disputes, actions, proceedings, liabilities, losses, damages, penalties, costs, expenses, and reasonable professional fees arising out of or relating to:

(a) your use of the Site or Services;

(b) violation of these Terms and Conditions;

(c) misuse of products or services;

(d) submission of inaccurate, unauthorized, misleading, unlawful, or infringing information;

(e) infringement of intellectual property rights, privacy rights, or third-party rights;

(f) unauthorized account activities;

(g) negligent, fraudulent, abusive, or unlawful conduct;

(h) disputes between users and third parties.

This indemnification obligation applies whether such claims are brought by government authorities, customers, users, business partners, private parties, or other third parties.

13.3. Cooperation and Defense

Where a claim subject to indemnification arises, Naturganic reserves the right to:

(a) assume control of the defense and settlement process;

(b) require your cooperation and supporting information;

(c) manage legal strategy and representation;

(d) take actions reasonably necessary to protect company interests.

You agree not to settle any claim involving Naturganic without prior written authorization where such settlement imposes obligations or liabilities upon Naturganic.

13.4. Survival of Obligations

Your indemnification obligations under this Section shall survive account closure, termination of Services, cancellation of transactions, expiration of agreements, or discontinuation of access to the Site.

Termination of access shall not release users from responsibilities arising before such termination.

13.5. Limitation Under Applicable Law

Nothing in this Section shall require any party to indemnify another to an extent prohibited under applicable laws.

This Section shall be interpreted and enforced only to the extent legally permitted.

14.1. External Websites and Third-Party Content

The website of Naturganic Global Corporation (“Naturganic”, “we”, “us”, or “our”) may contain links, references, integrations, embedded content, redirects, advertisements, resources, or access to websites, platforms, applications, and services operated by third parties (“Third-Party Services”).

These Third-Party Services are provided solely for convenience, operational support, customer experience, informational purposes, or business functionality.

Naturganic does not own, operate, manage, endorse, or control third-party websites unless expressly stated.

Your access to external websites and services is voluntary and at your own discretion and responsibility.

14.2. Third-Party Tools and Technology Providers

Naturganic may use or integrate third-party systems, tools, technologies, or providers to support business operations and customer experience, including but not limited to:

(a) payment gateways and payment processors;

(b) shipping and logistics providers;

(c) customer communication platforms;

(d) analytics and reporting services;

(e) hosting and infrastructure providers;

(f) customer support systems;

(g) social media integrations;

(h) marketing and advertising technologies; and

(i) security and website performance tools.

Availability, functionality, and performance of such services may change without prior notice.

14.3. Partner Platforms and Commercial Channels

Naturganic products and services may also be made available through partner platforms, distributors, resellers, marketplaces, affiliates, or authorized commercial channels.

Transactions conducted outside the official Naturganic website may be governed by separate terms, policies, pricing structures, shipping arrangements, return procedures, and customer support processes.

Users are encouraged to review applicable policies before completing transactions through third-party channels.

14.4. No Responsibility for Third-Party Services

To the maximum extent permitted by law, Naturganic shall not be responsible or liable for:

(a) availability or downtime of third-party services;

(b) content, information, advertisements, or claims made by third parties;

(c) privacy practices or data handling procedures;

(d) security incidents or unauthorized access occurring outside Naturganic systems;

(e) product availability, transaction issues, or operational delays caused by third parties;

(f) losses, damages, interruptions, disputes, or obligations arising from third-party interactions.

Any interaction, transaction, communication, or agreement entered into with third parties shall be solely between the user and the applicable third party.

14.5. Third-Party Policies and User Responsibility

Users acknowledge that external websites and service providers may maintain independent terms of use, privacy policies, security practices, and operational standards.

Naturganic encourages users to review such policies before providing personal information, completing payments, sharing data, downloading content, or using third-party features.

Users assume responsibility for decisions and actions taken outside the official Naturganic website environment.

14.6. Modification or Removal of Third-Party Access

Naturganic reserves the right to add, suspend, limit, replace, disable, remove, or discontinue any third-party link, integration, platform connection, or service relationship at any time without prior notice where reasonably necessary for operations, compliance, security, or business requirements.

15.1. Events Beyond Company Control

Naturganic Global Corporation (“Naturganic”, “we”, “us”, or “our”) shall not be held liable for any failure, delay, interruption, suspension, limitation, or inability to perform any obligation under these Terms and Conditions where such event is caused, directly or indirectly, by circumstances beyond our reasonable control (“Force Majeure Event”).

Force Majeure Events may include, but are not limited to:

(a) natural disasters including earthquakes, typhoons, floods, volcanic activity, storms, fires, and other severe weather conditions;

(b) public emergencies, epidemics, pandemics, outbreaks, quarantines, or public health restrictions;

(c) war, terrorism, civil unrest, political instability, sanctions, riots, or government actions;

(d) labor disputes, strikes, shortages of workforce, or operational disruptions;

(e) transportation interruptions, shipping delays, courier disruptions, port congestion, or logistics limitations;

(f) utility failures including power outages, telecommunications interruptions, internet service failures, and network disruptions;

(g) cybersecurity incidents, system failures, software interruptions, hosting outages, unauthorized attacks, or technical failures;

(h) supplier shortages, manufacturing interruptions, inventory disruptions, or procurement limitations; and

(i) any other event or condition beyond the reasonable control of Naturganic.

15.2. Delays Caused by Force Majeure Events

Where a Force Majeure Event occurs, Naturganic reserves the right to:

(a) suspend or delay performance of obligations;

(b) extend fulfillment, delivery, processing, or response timelines;

(c) temporarily limit website access or service availability;

(d) adjust operational procedures;

(e) cancel or modify affected orders, promotions, or services where necessary.

Users acknowledge that estimated timelines, commitments, and service expectations may be affected by circumstances outside Naturganic’s control.

15.3. Website and Service Availability

Naturganic shall not be responsible for temporary interruptions, degraded performance, outages, delays, or unavailability of the website, customer support channels, payment systems, shipping operations, partner services, or digital platforms caused by Force Majeure Events.

Reasonable efforts may be taken to restore operations and minimize disruption where practicable.

15.4. Customer Cooperation During Force Majeure

Users agree to cooperate in good faith where Force Majeure Events affect transactions, deliveries, customer support requests, replacements, refunds, or other services.

Such cooperation may include:

(a) accepting adjusted timelines;

(b) providing updated contact or delivery information;

(c) responding to verification requests; and

(d) following alternative operational procedures where reasonably necessary.

15.5. Right to Resume, Modify, or Terminate Services

Naturganic reserves the right to resume, modify, suspend, limit, postpone, or discontinue affected services following a Force Majeure Event based on operational readiness, safety considerations, legal requirements, and business continuity needs.

Resumption timelines shall not be guaranteed.

15.6. No Waiver of Rights

Any delay or failure by Naturganic to enforce rights or perform obligations due to a Force Majeure Event shall not be interpreted as a waiver of rights under these Terms and Conditions.

16.1. Right to Update Terms and Policies

Naturganic Global Corporation (“Naturganic”, “we”, “us”, or “our”) reserves the right, at its sole discretion and subject to applicable laws, to revise, amend, update, replace, suspend, remove, or otherwise modify these Terms and Conditions and any related policies, procedures, guidelines, website content, operational standards, and Services at any time.

Such modifications may be made for reasons including but not limited to:

(a) compliance with applicable laws and regulations;

(b) operational improvements and business requirements;

(c) enhancement of website functionality and user experience;

(d) security and fraud prevention measures;

(e) updates to products, services, pricing structures, or fulfillment processes;

(f) technological developments or platform upgrades; and

(g) other reasonable business or legal considerations.

Naturganic reserves the right to determine the effective date of any modification.

16.2. Updates to Services and Website Functionality

Naturganic may introduce, revise, discontinue, limit, replace, suspend, or expand any feature, function, product offering, account capability, platform integration, or website service without prior notice where permitted by law.

This may include changes involving:

(a) account access and security measures;

(b) ordering and checkout processes;

(c) payment methods;

(d) shipping and fulfillment procedures;

(e) promotions and product availability;

(f) website design, content, and technical infrastructure.

Naturganic shall not be liable for operational changes implemented in good faith for business continuity, service improvement, compliance, or security purposes.

16.3. Notification of Changes

Where reasonably necessary or legally required, Naturganic may communicate updates through one or more of the following channels:

(a) website announcements;

(b) updated Terms and Conditions pages;

(c) email communications;

(d) account notifications;

(e) customer support notices; or

(f) other official communication channels.

Users remain responsible for reviewing updated Terms and policies periodically.

16.4. Continued Use as Acceptance

By continuing to access, browse, register, purchase, transact, communicate, or otherwise use the Site or Services after updated Terms become effective, you acknowledge and agree to be bound by such revised Terms and Conditions.

If you do not agree with any updated Terms, you must discontinue use of the Site and Services.

16.5. No Obligation to Maintain Previous Versions

Naturganic is not obligated to maintain previous versions of Services, website features, pricing structures, content, promotions, operational procedures, or policies unless otherwise required by applicable laws.

Legacy features, content, or programs may be modified or discontinued without compensation or continued support.

16.6. Preservation of Existing Rights and Obligations

Unless otherwise expressly stated, modifications to these Terms shall not automatically invalidate completed transactions, accrued obligations, approved orders, payment responsibilities, or rights that arose prior to the effective date of such modifications.

17.1. Suspension and Termination of Access

Naturganic Global Corporation (“Naturganic”, “we”, “us”, or “our”) reserves the right, at its sole discretion and subject to applicable laws, to suspend, restrict, disable, limit, or terminate access to the website (the “Site”), Services, user accounts, transactions, features, or related activities at any time, with or without prior notice where reasonably necessary.

Such action may be taken where circumstances include, but are not limited to:

(a) violation of these Terms and Conditions;

(b) misuse of products, services, promotions, or website functionality;

(c) suspected fraud, abuse, deception, unauthorized activity, or security concerns;

(d) provision of false, incomplete, misleading, or unauthorized information;

(e) failure to comply with payment obligations or verification requirements;

(f) operational, legal, regulatory, or business requirements;

(g) prolonged inactivity of user accounts; or

(h) activities that may negatively affect users, partners, operations, systems, or the reputation of Naturganic.

Naturganic reserves the right to determine the appropriate level of restriction or enforcement action based on available information.

17.2. Service Suspension and Discontinuation

Naturganic may suspend, discontinue, modify, retire, remove, or permanently terminate any product, feature, service, website function, platform integration, account capability, promotion, or operational offering at any time.

Service discontinuation may occur due to:

(a) operational improvements;

(b) legal or regulatory compliance;

(c) business restructuring;

(d) supplier or technology limitations;

(e) security concerns;

(f) Force Majeure events; or

(g) commercial decisions.

Naturganic shall not be obligated to continue offering any specific product, feature, or Service indefinitely.

17.3. Effects of Termination

Upon suspension or termination:

(a) access rights to affected Services may immediately cease;

(b) account access may be restricted or disabled;

(c) pending orders, transactions, requests, or submissions may be reviewed, suspended, modified, completed, or cancelled where appropriate;

(d) promotional eligibility, account benefits, credits, or access privileges may be withdrawn;

(e) content, records, account information, or operational data may be retained where permitted or required by law.

Termination shall not automatically cancel obligations that arose prior to termination.

17.4. Customer Obligations After Termination

Users remain responsible for:

(a) outstanding balances or approved payments;

(b) completed purchases;

(c) return obligations;

(d) legal compliance requirements;

(e) commitments arising before account closure or Service termination.

Termination shall not release users from liabilities created before the termination date.

17.5. Voluntary Account Closure

Users may request closure of their account through official customer support channels made available by Naturganic.

Account closure requests may require identity verification and processing time.

Closure requests do not automatically cancel active orders, pending transactions, shipment processing, warranty requests, refund reviews, or legal obligations.

17.6. Survival of Terms

Any provisions which by their nature should remain effective after termination shall survive termination, including but not limited to:

(a) payment obligations;

(b) intellectual property rights;

(c) limitation of liability;

(d) indemnification obligations;

(e) dispute resolution;

(f) privacy and data protection requirements; and

(g) other obligations intended to continue after termination.

Termination of access shall not affect rights or remedies available under applicable laws.

18.1. Applicable Laws

These Terms and Conditions, together with all rights, obligations, transactions, use of the website (the “Site”), Services, purchases, communications, and related matters involving Naturganic Global Corporation (“Naturganic”, “we”, “us”, or “our”), shall be governed by and interpreted in accordance with the laws of the Republic of the Philippines, without regard to conflict of law principles.

Users agree that access to and use of the Site shall comply with all applicable laws, regulations, rules, and legal requirements.

18.2. Good Faith Resolution of Disputes

In the event of any dispute, disagreement, complaint, claim, or controversy arising out of or relating to the Site, Services, products, transactions, customer interactions, or these Terms and Conditions, the parties agree to first attempt to resolve the matter in good faith through communication and reasonable efforts before initiating formal legal proceedings.

Users are encouraged to contact Naturganic through official customer support channels to seek practical and timely resolution.

18.3. Internal Review and Dispute Handling Process

Before commencing any legal action, users agree to provide Naturganic a reasonable opportunity to review and address concerns.

Dispute handling may include:

(a) submission of supporting documents;

(b) verification of account and transaction records;

(c) customer support investigation;

(d) internal review procedures;

(e) negotiation or settlement discussions where appropriate.

Naturganic reserves the right to request information reasonably necessary to evaluate and resolve claims.

18.4. Jurisdiction and Venue

Subject to applicable laws, any dispute, claim, proceeding, or legal action that cannot be resolved through internal review or mutual settlement shall be brought exclusively before the appropriate courts located within the Republic of the Philippines, which shall have jurisdiction over such matters.

Users agree to submit to such jurisdiction and venue for dispute resolution purposes.

18.5. Continued Performance During Dispute

Unless prohibited by law or otherwise agreed in writing, the existence of a dispute shall not automatically suspend obligations under these Terms and Conditions.

Users and Naturganic shall continue to perform obligations that are not directly affected by the dispute.

18.6. Limitation Period for Claims

To the extent permitted under applicable laws, users agree to raise any claim or cause of action within the period required by applicable law after the event giving rise to such claim.

Failure to raise claims within the legally applicable period may limit available remedies.

18.7. Preservation of Legal Rights

Nothing in this Section shall prevent Naturganic from seeking temporary, emergency, injunctive, protective, or equitable remedies where necessary to protect business operations, confidential information, intellectual property rights, customer interests, security, or legal compliance.

Nothing in these Terms shall limit rights that cannot legally be waived under applicable laws.

19.1. Customer Support and Communications

If you have questions, concerns, feedback, requests, complaints, order concerns, privacy-related inquiries, or require assistance regarding the website, products, Services, Terms and Conditions, or any transaction with Naturganic Global Corporation (“Naturganic”, “we”, “us”, or “our”), you may contact us through our official communication channels below.

Naturganic will make reasonable efforts to respond to inquiries and provide support within applicable operational timelines.

19.2. Official Contact Details

Company Name
Naturganic Global Corporation

Customer Support Email
naturganicphilippines@gmail.com

Official Website
https://naturganicglobal.com/

Business Address
356 J.C. Wagan Avenue
Brgy. Poblacion, San Antonio
Quezon 4324
Philippines

Customer Support Availability
Support inquiries may be submitted through available website forms, email communications, or official customer support channels.

Response times may vary depending on inquiry volume, business hours, holidays, verification requirements, and operational circumstances.

19.3. Official Communication Policy

Users acknowledge and agree that Naturganic may send communications related to:

(a) account activity;

(b) order confirmations and updates;

(c) shipping and fulfillment notifications;

(d) customer support responses;

(e) policy updates;

(f) service announcements; and

(g) legally required notices.

Users are responsible for ensuring that submitted contact information remains accurate and updated.

19.4. Authorized Communication Channels

Naturganic shall only recognize communications received through official and authorized channels.

Naturganic shall not be responsible for representations, commitments, transactions, requests, or communications made through unauthorized individuals, unofficial pages, unverified accounts, or external channels not controlled by Naturganic.

19.5. Updates to Contact Information

Naturganic reserves the right to update, modify, replace, or revise contact details and support channels at any time.

Updated contact information shall become effective upon publication on the official website.